Shipping Area
We currently ship within the United States only. Orders from other countries or regions are not supported at this time.
Shipping Fees
For orders with a total value below 120, a shipping fee of 8 EUR will be charged. Orders with a total value of 120 or more qualify for free shipping.
Order Cut-Off Time
Orders placed before 6:00 PM will begin processing on the same day. Orders placed after 6:00 PM will be processed starting the next day. If an order is placed on a non-working day, processing will begin on the next business day.
Processing Time
Order processing typically takes 1 to 3 business days, excluding weekends and holidays.
Transit Time
Estimated delivery time is 5 to 10 business days. Actual delivery times may vary depending on logistics conditions.
Shipping Carriers
We work with major carriers including FedEx, UPS, and DHL Express.
Order tracking
After placing your order, you will receive a confirmation email containing your order number, payment details, and shipping carrier information. You can track your order by visiting the “Order tracking” page on the website and entering your email address or phone number along with your order number.
Liability Statement
If your package is damaged or lost during transit, please contact us promptly for assistance. Once an order has been shipped, modification or cancellation requests may not be guaranteed. Please ensure that your shipping address is accurate. Any issues caused by incorrect address information will be the responsibility of the customer.
Delivery Notes
Please inspect the package carefully upon delivery. If you notice any visible damage or issues, it is recommended to document the condition with photos and contact us as soon as possible for further assistance.
Contact us
Address: 7512 MARLINDA CIR, FORT WORTH, TX 76140, US
Phone: +1 (347) 612-8777
Email: info@modernvistae.com
Business Hours: Monday to Friday, 10:00 AM – 6:00 PM (Eastern Standard Time, EST)
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